Vaisala WMS302 Betriebsanweisung Seite 208

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User's Guide ______________________________________________________________________
206 __________________________________________________________________M210630EN-B
Technical Support
When contacting Vaisala technical support, please send the following
information with your technical enquiry or description of a fault:
- Serial number of the MAWS logger.
- The captured text of the SYSINFO command.
- If you have modified the setup file, and the setup is possibly
defected, please send also the captured MAWS_Terminal.log file
and the setup file (.dtg). Refer to MAWS Lizard User’s Guide for
instructions on how to export a setup file.
If the product needs repair, please follow the instructions below to
speed up the process and to avoid extra costs to you.
1. Read the warranty information.
2. Contact Vaisala technical support via e-mail or fax and request for
RMA (Return Material Authorization) and shipping instructions.
3. Proceed as instructed by Vaisala technical support.
For technical questions, contact the Vaisala technical support:
Fax +358 9 8949 2790
NOTE
RMA must always be requested from Vaisala technical support before
returning any faulty material.
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